Technical Developer – Dynamics 365 Customer Service (JavaScript & CIF)

📍 100% Remote – Spain
💰 Up to €52,000 gross/year
🕘 Full-time
🗣 English: B1+ minimum
⚙️ Agile environment (Scrum / Kanban)

ALL SENIORITIES: JUNIOR, JUNIOR ADVANCED, SEMI SENIOR, SENIOR, LEAD, SPECIALIST

About the Role

We are looking for a Senior Technical Developer with strong hands-on experience in Microsoft Dynamics 365 Customer Service.

This is a development-focused position requiring solid expertise in JavaScript within D365 CE, advanced customization of Customer Service Workspace (CSW), and experience with Channel Integration Framework (CIF).

This is not a functional consulting role. We are specifically looking for a technical profile comfortable writing and maintaining code in production environments.

Key Responsibilities

• Develop and maintain advanced JavaScript customizations in Dynamics 365 CE.

• Work extensively with formContext, executionContext, and event handlers (OnLoad, OnChange, Ribbon commands).

• Build and deploy Web Resources.

• Customize and extend Customer Service Workspace (CSW).

• Implement and configure Channel Integration Framework (CIF) integrations.

• Integrate external systems via REST APIs.

• Work with Microsoft APM SDK where required.

• Ensure clean architecture, performance optimization, and system stability.

• Collaborate within Agile teams using Jira and CI/CD practices.

Mandatory Requirements

• Strong hands-on experience with Dynamics 365 Customer Service.

• Proven experience developing JavaScript inside D365 CE.

• Experience customizing Customer Service Workspace (CSW).

• Experience implementing Channel Integration Framework (CIF).

• Ability to translate functional requirements into technical implementations.

• English level B1+.

Nice to Have

• Experience with TypeScript.

• Experience integrating CTI / Softphone solutions.

• Advanced D365 customization experience.

What We Offer

• 100% remote role within Spain.

• High technical ownership.

• Agile, modern engineering environment.

• Competitive compensation (up to €52,000).

• Long-term project stability.

Apply Now

If you are a Technical Developer in Dynamics 365 Customer Service with strong JavaScript expertise, we would love to hear from you.